Privacy Policy

Effective date: July 16, 2026

Samuelson Family Designs respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit sfdnorwalk.com, submit a Samuelson Sourdough preorder, or contact us about our baked goods, woodworking, or laser-etched projects.

We may collect information that you voluntarily provide through an order form, contact form, email, message, or other communication. This information may include:

• your name; 
• email address; 
• phone number; 
• products or services you are interested in; 
• order selections and quantities; 
• preferred pickup information; 
• custom-project details; 
• questions, comments, or other information you choose to provide. 

Please do not submit sensitive personal information through our website or order forms.

The website does not currently process online payments or collect payment-card information.

Our website is hosted through GoDaddy Websites + Marketing. GoDaddy and its service providers may automatically collect limited technical and website-usage information, including:

• Internet Protocol address; 
• browser and device type; 
• approximate location; 
• date and time of visits; 
• pages viewed; 
• referring website; 
• cookie and website-performance information. 

This information helps us understand website traffic, maintain the website, and improve the visitor experience.

We may use collected information to:

• receive and manage preorder requests; 
• communicate about order availability, pickup, or changes; 
• respond to questions and project inquiries; 
• provide customer service; 
• maintain ordinary business, tax, and accounting records; 
• improve our website, products, and services; 
• detect misuse, technical problems, or security concerns; 
• comply with applicable legal obligations. 

Submitting an order form does not guarantee product availability. Samuelson Sourdough orders, pickup details, and availability are confirmed separately.

Our website uses cookies and similar technologies through GoDaddy Websites + Marketing to measure website traffic and improve site performance.

Where available, visitors may use the website’s cookie banner to accept or decline optional tracking. Disabling cookies may affect certain website features.

We may update this policy if we later add services such as Google Analytics, Meta Pixel, advertising tools, email marketing, or online payment processing.

Samuelson Sourdough may use Google Forms or other Google services to collect preorder information. Information submitted through those forms may be processed and stored by Google under Google’s own privacy and security practices.

We may also use third-party providers for:

• website hosting and analytics; 
• email and communication; 
• form processing; 
• file and record storage; 
• other services needed to operate the business. 

These providers may access information only as reasonably necessary to perform services on our behalf or as permitted under their own terms and privacy policies.

Samuelson Family Designs does not sell or rent customer personal information.

We may disclose information:

• to service providers that help us operate the website or process requests; 
• when necessary to complete a service requested by you; 
• when required by law, court order, or a lawful government request; 
• when reasonably necessary to protect our rights, safety, property, customers, or the public; 
• in connection with a future transfer or reorganization of the business. 

We retain order, inquiry, and customer information only for as long as reasonably necessary to:

• complete and document transactions; 
• answer questions or resolve disputes; 
• maintain tax, accounting, and business records; 
• comply with legal obligations. 

Information that is no longer reasonably needed may be deleted or securely discarded.

You may contact us to request that we:

• correct inaccurate contact information; 
• provide information about personal information we maintain about you; 
• delete information that is no longer required for an active order, legal obligation, accounting record, or legitimate business purpose. 

We may need to verify your identity before completing a request.

This website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

Orders and business inquiries should be submitted by an adult. If we learn that information was submitted by a child under 13 without appropriate parental involvement, we will take reasonable steps to remove it.

We use reasonable administrative and technical measures intended to protect information in our possession. However, no website, email system, online form, or method of electronic storage can be guaranteed to be completely secure.

Please avoid sending sensitive information through ordinary email or website forms.

Our website may contain links to Facebook, Google Forms, or other third-party websites and services. Samuelson Family Designs does not control those services and is not responsible for their privacy practices. Visitors should review the privacy policies of those third parties.

We may update this Privacy Policy as the website, ordering process, or services change. The effective date at the top of the policy will be updated when material changes are made.

Questions or privacy requests may be sent to:

Samuelson Family Designs
Norwalk, Iowa
Email: sfdnorwalk@gmail.com